Clarins reinvents its customer experience with hyper-personalized RCS and Rich SMS. Discover the detailed case!

They became a legend

Clarins

As part of its Privilege Days campaign, the brand wanted to offer its clients a truly unique and engaging experience.The main challenge was moving beyond traditional channels to deliver conversational, interactive, and hyper-personalized communications.


x3
in revenue on the hyper-personalized RCS version

Let our customers speak

CARREFOUR

Carrefour, a major French food retailer in the world, has been collaborating with Reelevant for 5 years.

Carrefour image

Clarins

Multinational company in the world of cosmetics created in 1954. The Clarins and Reelevant teams have been working together for 4 years already.

Women face close up

Decathlon

French retailer of sports and leisure goods created in 1976. Decathlon has been banking on the hyper-personalization of Reelevant for 2 years.

Decathlon image

Reelevant

L'orchestration d’expériences qui reconnecte les marques à leurs clients

team members at boxing club